FAQ

Some emails aren't being delivered
Our servers retry connecting to your email server automatically every 1-2 hours. First verify that we are forwarding messages to your server at the correct ...
Wed, 5 Apr, 2017 at 10:20 AM
IP addresses for Firewalls & Anti-Spam Devices
Any email spooled from our service will come from the following IP addresses: 54.149.19.224 54.149.147.54 Please do not whitelist the above ad...
Thu, 15 Jun, 2017 at 10:44 PM
Where can I see how many messages are spooled?
Once you are logged into your account click on the "Reports" section and run a report for the domain in question (with any date range for the date...
Thu, 27 Aug, 2015 at 6:00 PM
How can I test the service?
To test the service is working after the domain is added to our system, follow the instructions below: Add our secondary mx records to the dns for the dom...
Wed, 19 Jan, 2022 at 5:56 AM